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AA1191, AA1992, AA1193 Frequently Asked Questions

I have a USA laptop and want UK Internet onto it. The modem cable does not fit as it is USA standard. Can I buy a socket, adapter from UK standard to USA standard to connect the modem lint to the laptop?
Yes, you require a our RJ11 to US telephone adapter, AA1821

Hi, I have a small business with a Toshiba DK 40i ... in my old office I had the phones wired directly to the DK40i .. I now have cat5e structured cabling in the new office ... do I just use a LAU to enable the Toshiba phones to plug into the RJ45. Also is it 4 and 3 I connect to the dk40i from the patch panel ... sorry if the terminology is incorrect!!
Usually, on a PABX you will need 6 connections per phone. You should check with Toshiba as to which LAU you require. Usually you will require PABX master but sometimes the PABX require secondary LAUs.

Is it possible to connect multiple phones to a single BT phone line using a domestic, 100 baseT wired network?
Yes. We suggest you parallel connect the some RJ45 sockets on your patch panel. Connect from the BT socket to one of the parallel sockets with our AA1824 and a standard network cables. Then, connect the extension to one other the paralleled sockets with a standard network cables. Terminate the other end of the RJ45 socket with AA1193.

I have an all in one printer to which I need to connect my answer phone. The printer has a small hole for the socket for the telephone wire. Input and my answer machine has an ordinary phone socket, output. What adapter do I need to connect the two?
We believe your require our RJ11 plug to UK telephone socket adapter, AA1566.

I'm looking to use my wired network to move a wireless phone network upstairs. I need an adapters to connect the BT line-in to the network, and an adapter to connect the base-station to the network. Which adapters do I need?
From the BT master socket your will need our BT to RJ45 adapter AA1824. From this you use a RJ45 to RJ45 network cable to plug the phone connection into your network. At the other end of the dedicated link you use a full master AA1193 termination. In to this you connect you phone equipment. Ensure that no other network equipment is connected to this link.

I need to connect a cable modem into my router. However the only output from my modem is an RJ45, but the only input into the router is from a phone cable.
Two options:
A) Buy a new router for use with the modem
B) Plug the modem into one of the network ports on the router. One or the RJ45 you usually connect your PC into.
NOTE. This might require reconfiguration of your network settings. Especially any firewall settings.

I have just moved into a new office. My fax machine has a continual engaged tone. The manufacturer tells me I need an adapter. I think its a PABX but not sure which one?
Is your fax machine connected to your PABX?
Yes, then you will need to configure the line to be a FAX line and fit a "secondary".
Is the fax machine connected to directly going outside?
Yes, then you will need to identify why another telephone is connected to the line

I need to connect my sky box to my phone line through our network. The network goes straight back into our phone line which is shared with our phones. I assume its the normal full master one I use?
It sounds as if your telephones are connected to a PABX. In this case you will need to configure the PABX to supply a PSTN line, also know as a "simple pots" extension". You then simply plug your sky box in with our part AA1193.

It it compatible with ISDN phones?
No, they are not compatible with ISDN phones. I believe ISDN phone require a dedicated ISDN telephone line which can be connected directly to a structured wired system.


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