AA2809 Frequently Asked Questions

Does the interface support 250GB SATA drives?
Yes, the interface supports any size of disk driver.

Will a 7200RPM SATA Drive overheat in the enclosure?
No, the case is all aluminium to enable fast effective dissipation of any heat.

Why can not I run FDISK?
Please restart your computer and try again.

Why can not I see the Hard Drive in My Computer?
First please check whether you have installed the driver onto your system, then check Device Manager, whether "USB Mass Storage Adapter" appeared in the Universal Serial Bus Controller, if it has a yellow mark, please remove it and reinstall the driver, if there is no yellow mark, please restart your computer.

Why can not I see the Hard Drive in My Computer even after I have restarted my computer?
Please check both power cable and USB cable is well connected and try again.

When I plug in my USB Hard Drive Device, no LED indicator signal is shown, what is going on?
If your USB Hard Drive does not have any LED signal, it means that your USB Hard Drive is not getting any power. Therefore, you need to check the following things:

1. Make sure your PCs USB Hubs are working properly.
2. Make sure the external power adapter is properly connected to the USB Hard Drive.

Why my Computer can not detect SATA Hard Disk after I plug in the enclosure?
When Using SATA Hard Disk it may require more detection time (around 15 to 30 second) form your PC.

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